Contact GenoPro

If you have lost your registration key, or your account password, please use the Account Recovery wizard - the server will instantly send you an email message containing your registration key and password.

Tip: Your registration key is for using GenoPro and your password is for posting message to our support forum

You do not need your password to use GenoPro; only your registration key.

If you have any questions, make sure you visit:

The best mechanism to contact GenoPro is to post a message on its support forum at


You will get a fast and comprehensive reply to your inquiry.

If you still need to contact GenoPro, use our ticket system.

If you still need to contact GenoPro, please send an email to

If you purchased GenoPro and wishes a refund, please read our Refund Policy before contacting us.

GENOPRO LIMITED - Registered number: 72809757
#607 Yen Sheng Centre, 64 Hoi Yuen Road, Kwun Tong, Hong Kong
+1-877-GENOPRO (+1-877-436-6776)